Privacy & cookie policy

Last updated: 15 July 2026. Applies to visitors of highfieldretreat.com.

1. Introduction

This website, https://highfieldretreat.com (“the website”), is operated by Highfield Retreat Pty Ltd. This page explains what personal data we collect, how it is used, and how this website handles cookies and similar technologies.

2. No analytics or advertising tracking

Unlike many hotel websites, we do not run any analytics, advertising or social-media tracking scripts on this site — no Google Analytics, no Google Ads or Tag Manager, no Meta/Facebook Pixel, no TikTok Pixel, and no third-party retargeting of any kind. We do not build advertising profiles from your visit, and we do not sell or share browsing data with third parties.

3. What this site does store

This site uses a very small number of strictly functional identifiers stored locally in your browser (not third-party cookies), limited to:

• Cookie preference — remembers that you have seen and responded to the cookie notice, so it is not shown again on every visit.
• Form submission state — used briefly and only within the page while you submit the contact form, to show a confirmation message.

None of the above is used for analytics, profiling or advertising, and none of it is shared with any third party.

4. Embedded third-party content

Some pages include a Google Maps embed so you can see our exact location before you arrive. Google may set its own cookies when that map loads, governed by Google's own privacy policy — we have no access to or control over that data. No advertising, analytics or social-media widgets are embedded anywhere on this site.

5. Enquiry & booking data

When you submit our contact form, we collect your name, email address, phone number (if provided) and message, solely to respond to your enquiry or booking request. This information is sent to our reservations inbox and is not used for marketing unless you separately opt in, and is never sold or shared with third parties.

6. Your rights

You may request access to, correction of, or deletion of any personal data we hold about you. To do so, or if you have any question about this policy, please contact us:

Highfield Retreat Pty Ltd
10 Forest Avenue, Hepburn Springs, Victoria 3461, Australia
Email: ask@highfieldretreat.com
Phone: +61 0447 526 466

7. Managing cookies in your browser

You can disable cookies and local storage entirely through your browser settings. Doing so should not affect your ability to browse this site, though the cookie notice may reappear on each visit.